Privacy and cookies policy

 

General information

By using the Service or the solutions provided by Smartstock Ltd. you entrust us with your personal data. We realize the importance of respecting your right to privacy, which is why we make sure that the data we access is processed only to the extent necessary to use our services, and is fully inaccessible to unauthorized entities.

This document contains information about what you can expect when you share your data with us.

By reading the content below you will learn, among other things:

  • why we process your personal data
  • for what purpose we do it
  • whether providing data is necessary
  • how long we keep your data
  • whether there are other recipients of your personal data
  • what rights you have

Processes related to the collection and processing of all data are aimed at guaranteeing you a sense of full security and the legality of processing at a level appropriate to the applicable Polish data protection law, including Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC - or so-called GDPR.

Personal Data Administrator

The entity deciding on the purposes and ways of using your data (i.e. their controller in accordance with the provisions of the (GDPR) is Smartstock Sp. z o.o. of Poznań, registered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, VIII Economic Department of the National Court Register under the number: 0000802331.

Do you have questions? Contact Us:

  • biuro@smartstock.cloud
  • or traditionally at: 43 Królowej Jadwigi St., 61-817 Poznań

Safety

We are conscientious about protecting the data concerning you and are constantly developing our security systems, applications and processes. We also use the highest standards to support the maintenance of a robust information security management system.

What data do we process?

We only process data that you have provided to us and we mark as requested. Most of the personal data we process is provided to us directly because of one of the following reasons:

  • you are our Customer or a user of the solutions we provide
  • we serve as a processor of the Customer who is the controller of your data and the data has been made available to us within the scope of the cooperation binding us with the Customer
  • you filed a complaint or inquiry with us
  • you have submitted a request for information to us
  • you participated in an event organized by us
  • you represent your organization

In connection with the use of Social Networks, we will also process:
• user's name (including profile name) and
• data to which we gained access after the user gave his/her consent
depending on its privacy settings, or data submitted by the user via a contact form as part of a marketing campaign conducted on a particular social network (e.g. Linkedin Lead Gen Forms), including but not limited to: phone number and other contact information provided or made public by the user, and data such as interests, declared location, comments, likes, demographics, image, photos, videos, social networks and connections, and
• other information provided by the user in the content of published comments.
The data indicated above we always collect from you.
users' personal data is also processed in a manner not attributable to us by the operator of the respective social network on which our Social Networks are posted. For information on the scope of the data obtained, the principles and legal basis for their processing, as well as retention periods, please refer to the the relevant privacy policy, which you can read here:
• LinkedIn https://www.linkedin.com/legal/privacy-policy?_l=pl_PL 

Basics of processing

Whenever we process your personal data, we must have a so-called “legal basis”. The legal basis comes directly from the law (GDPR), below are the ones we rely on:

  • Consent: you have indicated to us that you consent to the processing of your data for a specific purpose, e.g. to receive marketing information
  • Legitimate interests: only if the processing is necessary for our business and does not interfere with your right to respect for your privacy, e.g. to improve the quality of our services
  • Performance of the contract: we need to process your personal data in order to provide you with the services you have requested
  • Legal claims: when the processing is necessary to establish, exercise or defend legal claims
  • Legal obligation: when we are obliged under mandatory legal provisions to process your personal data

How do we use the personal information we have?

We use the information we have only for the purpose for which it was collected. There are many ways and opportunities to use personal information about you depending on how you interact with us. For example, if you do not provide us with your information, we will not be able to contact you that way, or we will not be able to enable you to use the solutions or services we provide.

We may also want to tell you about our offers, ideas, products and services that we think may be of interest to you.

If we have your permission to do so, or it is in our legitimate interest, we may do so via app, SMS or other electronic communications. We don't send you marketing messages if you don't want us to, but if you use the services we provide we may direct messages to you related to that service.

In connection with the use of Social Networks, we primarily process:
a) for the proper management of the profile, including the publication of information about services
and products on social networks - on the basis of Article 6 (1) (f) GDPR,
b) for the purpose of marketing own products and services, including making it possible for Users to receive personalized marketing information, in particular about products, services and contests organized through the social network - on the basis of Article 6(1)(f) GDPR.

In the case of the Linkedin website, users' personal data may also be processed to the extent of marketing campaigns conducted therein:
a) establishing business relations at the request of the user via the contact form provided as part of the ongoing marketing of own products and services resulting from pre-contractual activities - on the basis of Article 6(1)(b) of the GDPR,
b) to respond to questions or complaints addressed to Us via the social network - on the basis of Article 6(1)(f) of the GDPR, and in specific situations also:
c) in order to defend or assert claims arising from or related to Users' use of social networks, established business relationships - based on the provision of Article 6(1)(f) of the GDPR.

Who can have access to your data?

In addition to Us, a number of entities may have access to your data. These may be service providers we work with who help us provide the products and services you expect from us or support us in our business. These entities process personal data on our behalf and must meet high security standards. We only share information that allows them to provide us with services or facilitate the provision of services to you.

In some circumstances, we may also be legally obligated to share information about you - for example, by court order, law or decision of a public authority. In each case, we make sure that we have a legal basis for sharing information about you and document our decisions.

Transfer of data to a so-called third country.

In terms of fulfilling the processing purposes described above, as a general rule, we do not transfer your personal data outside the European Economic Area (EEA). Whenever your data may go outside the EEA we will inform you.

How long do we keep your data?

We store your data only for the period of time that is strictly defined and necessary to fulfill the purposes of processing and in accordance with relevant regulations. We never keep personal data for longer than necessary. However, in some cases, we are required to store personal data for up to 6 years after the termination of the relationship due to legal limitation periods or applicable laws, e.g. tax laws.

Is there an obligation to provide data?

Providing the data is necessary to complete the order placed, provide the service or send the requested information.

In order to view the content of the Website, you are not required to provide any data.

Your rights related to processing

Under data protection laws, you have specific rights against the processing of your personal data.

Right of access

You have the right to find out if and how we use or store your personal data - the so-called right of access. By exercising this right, you can also ask us for a copy of your data.

Right of rectification

You can question the accuracy of the data we process and ask us to correct it. This is known as the “right to rectification.” If your data is incomplete, you can also ask us to complete it, for example by adding new information.

Right to erasure

You can ask us to delete your data, and in some circumstances we must do so. This right is also known as the so-called “right to be forgotten.” This right is not absolute and applies in the following circumstances, among others, when:

  • we no longer need your data
  • you initially gave your consent to the processing, but have now withdrawn it
  • you objected to the use of your data
  • we have processed your data unlawfully

We may deny your right to “be forgotten” in the following circumstances:

  • when we are legally obliged to store your data
  • storing data is necessary to establish, exercise or defend legal claims

Right to restrict processing

You have the right to limit the way we use your data, especially if you are concerned about the veracity of the data or how it is used. If necessary, you can also direct a request to delete certain information about you. This right is closely related to your rights to question the accuracy of your data and your ability to object to its use.

Right to object to processing

Under certain circumstances, you have the right to object to the processing (use) of your data. If your objection is valid, we must stop using your data for the purpose for which it was originally processed, unless we are able to provide reasons to justify the continued use of your data despite the objections directed.

You have an absolute right to object to the use of your data for direct marketing purposes. In this case, if you object we will absolutely stop using your data for this purpose.

Right to data portability

You have the right to obtain your personal data in an accessible and computer-readable manner, e.g. as a csv file. You also have the right to ask us to transfer your data to another entity - we will do this if the transfer is, as the GDPR says “technically feasible”. This right applies only to information you have provided to us, and the processing is done electronically.

Right to withdraw consent

If your data is processed on the basis of the consent you have given, you can additionally exercise the right to revoke it at any, any time - revocation, however, does not affect the compatibility of the processing before it was carried out.

The right to file a complaint with the supervisory authority

We work to high standards when it comes to processing your personal data.

If you have questions or concerns, please contact us and we will respond.

If you remain dissatisfied with the content of the response or the exercise of your right, you may file a complaint with the President of the Personal Data Protection Authority about the way we process your personal data.

Execution of your rights

You can request the execution of your rights orally, in writing or electronically. If you give us your request verbally, we recommend that you also send it in writing or in an email to ensure a clear trail of correspondence. This will also provide us with clear evidence of your actions and allow us to respond in accordance with the contents of your request as soon as possible.

We do not charge for the exercise of your rights and strive to provide information within no more than a month - if we find that we need more time we will inform you.

 

Cookies

The website uses cookies which are computer data, in particular text files that are stored on your terminal device. Cookies usually contain the name of the website they come from, the time they are stored on your terminal device and a unique number.

Usage

Cookies are used for the following purposes:

  • provision of the Service
  • facilitate the use of the Service
  • later identification when reconnecting to the device on which they were stored
  • creating statistics that help to understand how users use the site, which allows to improve its structure and content
  • maintaining the session of the Service User (after logging in), thanks to which the User does not have to re-enter his/her login and password on each sub-page of the Service;

Types of Cookies

We use the following types of cookies within the services:

  • Preferences
    The presence of preference cookies allows the website to remember information to customize the appearance or behavior of the site for each user. Refers to remembering language selection.

  • Analytics cookies
    We use cookies to collect general and anonymous statistical data through analytical tools: Google Analytics (cookie administrator: Google Ireland Limited “Google”, Gordon House, Barrow Street, Dublin 4, Ireland). Cookies are stored for 2 years. For more information on how Google uses the data collected during the use of our website in connection with the use of Google Analytics tools, please visit policies.google.com/technologies/partner-sites.
    These cookies are saved when you give your consent to cookies.

    We use cookies to collect general and anonymous static data through analytical tools: LinkedIn (cookie administrator: LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2). Cookies are stored for 13 months. These cookies are saved after consent to cookies.

Managing browser settings

Web browsing software, i.e. your web browser, usually allows cookies to be stored on your end device by default. You can change your settings in this regard.

Your web browser allows you to delete cookies. It is also possible to block Cookies automatically. Please refer to the help or documentation of the Internet browser you use for details.

 

Server logs

Information about certain user behavior is subject to logging at the server layer. This data is used exclusively for the administration of the Website and to ensure the most efficient operation of the hosting services provided.

The resources viewed are identified by URLs. In addition, the record may be subject to:

  • timing of the inquiry
  • response sending time
  • the name of the client's station - identification carried out by the http protocol
  • information about errors that occurred during the execution of http transactions
  • URL address of the page previously visited by the user (referer link) - in case the access to the Service was through a link, information about the user's browser
  • IP address information.

The above data are not associated with specific persons browsing the pages. The above data is used only for server administration purposes.